McKinney | June 2020

MCKINNEY EDITION 2020 HEALTHCARE EDITION

ONLINE AT

VOLUME 6, ISSUE 3  JUNE 3JULY 7, 2020

As the COVID-19 curve attens, the Texas Medical Association is oering guidance to help health care practices reopen. Its suggestions include the following. road to reopening

• Keep sick and well patients separated • Ask patients to call from their vehicles when they arrive • Provide face masks or ask patients to wear their own • Limit patient visitors • Oer telehealth options when appropriate • Install temporary

barriers at reception areas (such as plexiglass) • Have tissues and hand sanitizer available • Disinfect and declutter all patient areas

• Call patients to reschedule appointments and send previsit instructions • Lengthen appointment times • Increase communication via emails and newsletters • Consider extending the practice’s hours temporarily • Record a video about safety practices to share online

• Let patients know the oce has reopened • Update practice information on website and social media • Reassure patients that coming into the practice is safe • Automate processes, such as online bill pay and appointment scheduling

TRANSPORTATION

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SOURCE: TEXAS MEDICAL ASSOCIATIONCOMMUNITY IMPACT NEWSPAPER

Patients delay their medical care amid pandemic With the ongoing coronavirus pan- demic, people are slow in returning to their doctors. doctors to focus on treating corona- virus patients. The order sidelined many health care providers, including dentists and physicians, until their services were allowed to resume in phases through April and May. BY MIRANDA JAIMES

HEALTH CARE EDI T ION 2020

COVID-19. Patient visits to health care providers have declined by nearly 60% since March due to COVID- 19, according to national research from Harvard University and health care technology company Phree- sia. Behavioral health practices throughout the nation saw a 30% CONTINUED ON 14 Area senior living facilities struggle with coronavirus

On March 22, Gov. Greg Abbott postponed all nonemergency proce- dures and elective surgeries with an executive order; he said it was neces- sary to free up equipment and allow

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Across the board, many people are still avoiding in-person visits to reduce their risk of exposure to

Health Care Snapshot

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THETREND TRACKING As of May 25, Collin County health ocials have conrmed at least 33 deaths of county residents with COVID-19. Of those, at least 19 of these deaths have been residents of local senior living facilities. COVID-19-related fatality McKinney resident Grand Brook Memory Care Life Care Center of Plano North Park Health Oxford Grand

BY MIRANDA JAIMES

SOUTHERNWIND POOLS

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State data released in late May on COVID-19 cases in assisted living facil- ities contained somber news: At least 19 people in Collin County senior living facilities who tested positive for the virus have died. The county has reported seven COVID-19-related deaths of residents in three dierent facilities as of May 25: GrandBrookMemoryCare inMcKinney, North Park Health and Rehabilitation CONTINUED ON 16

Collin County COVID-19-related fatalities

Of the 33 deaths in Collin County, 17 have been McKinney residents.

Of the 17 McKinney deaths, 16 were residents of a local senior living facility.

All 16 residents who died had other health conditions.

ANAMIA’S

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SOURCE: COLLIN COUNTY HEALTH CARE SERVICESCOMMUNITY IMPACT NEWSPAPER

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For updates on hours of operation, services and the latest virtual offerings, visit McKinneyParks.org.

Know what’s in your drinking water.

CDC recommendations: • Practice social distancing • Wear a cloth face covering or mask in public • Avoid crowds • Limit physical contact Reduce the risk to others.

City of McKinney WATER QUALITY REPORT 2020 AVAILABLE ONLINE JULY 1 972-547-7360 • McKinneyTexas.org/WaterReport

Stop the spread. COVID-19 STAY HEALTHY.

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MCKINNEY EDITION • JUNE 2020

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COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

THIS ISSUE

CONTENTS IMPACTS

HIGHLIGHTS FROMTHISMONTH

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Now Open, Coming Soon &more TRANSPORTATIONUPDATES 8 CITY& SCHOOLS 9

MARKET TEAM GENERAL MANAGER Barbara Delk, bdelk@communityimpact.com EDITOR Miranda Jaimes SENIOR GRAPHIC DESIGNER Michelle Degard ACCOUNT EXECUTIVE II Miranda Barhydt

FROMBARB: Throughout the pandemic, our editorial team has kept in contact with local health care providers and government authorities to understand what factors are being weighed in consideration of our governor’s recent allowances. In our annual Health Care Edition, which is published each June, Editor Miranda Jaimes details options available for people who seek treatment. Also, you can read about the challenges taking place in our senior living facilities and what they’re doing to keep sta and residents safe (see Page 16). Barb Delk, GENERALMANAGER

HealthCareEdition

HEALTH CARE SNAPSHOT

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How healthy is McKinney?

METRO LEADERSHIP PUBLISHER Christal Howard MANAGING EDITOR Valerie Wigglesworth ART PRODUCTIONMANAGER Breanna Flores CORPORATE LEADERSHIP PUBLISHERS AND FOUNDERS John and Jennifer Garrett GROUP PUBLISHER Traci Rodriguez EXECUTIVE EDITOR Joe Lanane CREATIVE DIRECTOR Derek Sullivan SALES DIRECTOR Tess Coverman WHOWE ARE John and Jennifer Garrett began Community Impact Newspaper in 2005 in Pugerville, TX. The company's mission is to build informed citizens and thriving businesses through the collaboration of a passionate team. Today we operate across six metropolitan areas, providing hyperlocal, nonpartisan news produced by our full-time journalists in each community we serve. BECOMEA#COMMUNITYPATRON

FROMMIRANDA: Covering coronavirus has shaken up our workow here at Community Impact Newspaper . These days, we get the latest news fact-checked and to you as quickly as possible online, and then, we le that work down into a useful summary for the monthly print edition. We are also working to incorporate our detailed graphics into both platforms to help further illustrate what you need to know to be an informed resident of McKinney. Miranda Jaimes, EDITOR

DEVELOPMENT UPDATES 12 The Family Health Center at Virginia Parkway is set to open in late summer.

BUSINESS FEATURE Southernwind Pools DINING FEATURE

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MCKINNEY EDITION • JUNE 2020

IMPACTS

Businesses that have recently opened or are coming soon, relocating or expanding

COMING SOON 2 PJ’s Coee of New Orleans is opening a location in McKinney. The coee shop, expected to open around Labor Day or in August, will be located at 6091 W. University Drive, McKinney. It will serve a variety of hot, iced and frozen coee bev- erages as well as organic teas and fresh breakfast pastries. www.pjscoee.com 3 Crescent Family Dental is expected to open in mid-June at 7701 Stacy Road, McKinney. Dr. Spencer Moon said the business will oer family dental services, including implants, Invisalign and sedation. 214-945-4688. www.crescentfamilydental.com RELOCATIONS 4 Innity Realty Partners and Brahma Title & Escrow are now open in a new corporate headquarters at 299 E. El- dorado Parkway, McKinney. Previously located at 5900 Lake Forest Drive, Ste. 390, McKinney, these Texas-based real estate and title insurance rms work with clients to nd and negotiate real estate transactions. The companies moved in during the beginning of May. The building will house these businesses and several others that are still yet to be de- termined, and the headquarters will have space available for lease. 972-212-7222. www.innityrealtytexas.com, www.brahmatitle.com

ANNIVERSARIES 5 In early February, the Kimley-Horn McKinney oce celebrated its fth anniversary. The engineering consult- ing company provides various services, including community planning, landscape architecture and parking and transpor- tation planning. During the COVID-19 pandemic, the business continues to oer all its services with a virtual work model, ocials said. The oce is located at 260 E. Davis St., Ste. 100, McKinney. 469-301-2580. www.kimley-horn.com 6 NerdsToGo will celebrate its rst anniversary in McKinney on June 17. The store opened last June at 6405 W. Eldorado Parkway, Ste. 700, McKinney. NerdsToGo oers computer and technolo- gy services as well as computer repairs for individuals and small businesses. During the coronavirus pandemic, NerdsToGo is sanitizing and disinfecting all computers and equipment before and after work. NerdsToGo is also oering no-contact pickup and drop-o services for devices. 469-325-3912. www.nerdstogo.com/ location/mckinney-tx CLOSINGS 7 Bayou Jack’s Cajun Grill permanently closed its McKinney location in May, cit- ing the economic impact of the closures from COVID-19. In a May Facebook post announcing the closure, management

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NOWOPEN 1 The Fox Den opened May 1 in down- town McKinney. The store specializes in ladies’ accessories, apparel, gifts and

home decor. The store is located at 113 S. Tennessee St., McKinney, and its phone number is 214-842-8587. An ocial web- site is coming soon. www.facebook.com/ thefoxdenmckinney

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At least one resident must be 55 years of age or older, some residents may be younger and no one under 19 in permanent residence. Del Webb is a builder of single family homes. This material shall not constitute a valid offer in any state where prior registration is required or if void by law. Community Association fees required. Details available on request except in some states where state laws may restrict providing information to residents. Photos may not be an actual representation of this particular community or improvements, features or amenities available. Some programs and amenities may require payment of additional fees. This material shall not constitute a valid offer in any state where prior registration is required or if void by law. See a sales associate for more details. ©2020 Pulte Home Company, LLC. All rights reserved. May, 2020.

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Shanna Garza is the owner, director and primary care doctor of the clinic. (Makenzie Plusnick/Community Impact Newspaper)

FEATURED IMPACT GIRLSTOWOMENYOUNG MEN’SHEALTHANDWELLNESS Girls to Women/Young Men’s Health and Wellness opened in early February in McKinney. Shanna Garza, the clinic’s owner, director and primary care doctor, said the practice is specically designed with adolescents in mind. “Our job in adolescent medicine is to work to empower young people to learn to manage their own health,” Garza said. The clinic, which accepts patients ages 10-25, oers “comprehensive care,” according to Garza, including primary care, therapy and acupuncture. The clinic also has an in-house dietitian and oers educational testing. “Our idea is to really be able to [take] care of the whole person,” she said. During the coronavirus pandemic, the clinic is oering telemedicine visits for new and existing patients, Garza said. The clinic is also open to see patients in person while following current state guidelines to prevent the spread of COVID-19, Garza said. This includes screening all patients for symptoms thanked the restaurant’s fans and guests. At this time, there are no plans to reopen the restaurant or relocate it somewhere else, the owner said. There is, however, another Bayou Jack’s location in Roanoke. The restaurant served Cajun dishes and seafood, such as gumbo, crawsh, oysters and catsh. The restaurant was located at 218 E. Louisiana St., Ste. 300, McKinney. www.bayoujackscajungrill.com 8 The McKinney location of Pier 1 Imports at 2821 Craig Drive, Ste. 100, McKinney, will close at an unknown date after it sells o its remaining inventory. The store reopened in late May after closing because of coronavi- rus-related restrictions. It is expected to re- main open through the liquidation process. Pier 1 conrmed May 19 that it is preparing to go out of business “as soon as reasonably possible” after it failed to secure a buyer that would have allowed it to continue op- erations.972-540-1826. www.pier1.com

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or exposure and wearing masks in all patient interactions, she said. Girls to Women/Young Men’s Health and Wellness is also implementing a texting policy allowing patients to wait in their cars until the time of the visit and notifying them when the oce is ready to check them in. By specializing in adolescent medicine, Garza said, the clinic is able to reach an underserved demographic. “The goal of our practice is to take care of [this] age of patients that often [feel] like they don’t t in at the pediatric oce,” Garza said. “We are set up to really meet them where they are at in their stage of development.” 8400 Stacy Road, Ste. 100, McKinney. 972-502-9099. www.gtw-health.com 9 $1 Jewelry Galore closed its doors in late May. At this time, there are no plans to relocate in McKinney. The store previ- ously announced its closing on Facebook in March and then reopened in early May to oer clearance sales to customers. The store sold accessories and other items at aordable prices and was located at 2050 W. University Drive, Ste. 145, McKinney. 972-542-7800. www.facebook.com/ dollarjewelrygaloremckinney/ 10 The Donut Kitchen in downtown McKinney had its last day of business May 16. The business moved last year to its address at 205 W. Louisiana St., McKin- ney, and had been in business for more than seven years, owner Leslie Davis said. The restaurant is closing after business worsened following the coronavirus pandemic, she said. The Donut Kitchen served a variety of gourmet donuts as well as other breakfast items, soups, salads and sandwiches. 469-617-7492. www.thedonutkitchen.com

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MCKINNEY EDITION • JUNE 2020

TRANSPORTATIONUPDATES COMPILED BY ELIZABETH UCLÉS ONGOING PROJECTS 164

Twilight Package Ceremony Location:

The Gazebo Reception: The Landing Details: •12 hour rental •Up to 250 Guests •$3,500 •+ $500 Refundable Deposit

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Bloomdale Road extension Throughout June, grading and bridge work will continue on roadway expansion west of the intersection of Bloomdale Road and Community Avenue. Construc- tion is not expected to affect existing traffic in the surrounding area. Timeline: February 2020-June 2021 Cost: $10.4 million Funding source: city of McKinney, Collin County RECENT PROJECTS

7117 County Road 166, McKinney, TX 75071 972-548-4792 | mpec@collincountytx.gov

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‘Light Up Louisiana’ downtown improvements

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In May, the first phase of improvements along Louisiana Street from Church Street to Kentucky Street began. Work will be substantially completed in September. One lane of traffic will stay open along Louisiana Street with access to businesses through the duration of construction. Timeline: May-September (Phase 1), January 2020-July 2021 (Phase 2) Cost: $4.9 million Funding source: city of McKinney

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Downtown pedestrian improvements Work will finish up in June on specif- ic improvements along Lamar Street between Tennessee Street and Sherman Street. The full project is expected to be completed by the end of July. Timeline: June 2019-July 2020 Cost: $1.9 million Funding source: city of McKinney HUNT ST. HERNDON ST. VIRGINIA ST. LOUISIANA ST. CLOYD ST.

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Rockhill Road Improvements Pending approval by McKinney City Coun- cil, construction of a mini-roundabout with lighting and pedestrian enhance- ments was expected to begin in late May at the intersection of Rockhill Road and Graves Street. Construction is expected to be substantially completed by mid-Au- gust. Rockhill Road will also be recon- structed between Wilson Creek Parkway and Graves Street in May and June. Timeline: May-September

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Airport Drive improvements In June, work will continue to pave new northbound lanes north of FM 546 and create a new southbound right-turn lane at Industrial Boulevard. Through August, Airport Drive’s northbound lane will be closed at Harry McKillop Boulevard with a temporary detour through Wattley Way. Timeline: April 2020-April 2021 Cost: $1.7 million Funding source: city of McKinney

Cost: $500,000 (roundabout only) Funding source: city of McKinney

ALL INFORMATION ON THIS PAGE WAS UPDATED AS OF MAY 18. NEWS OR QUESTIONS ABOUT THESE OR OTHER LOCAL TRANSPORTATION PROJECTS? EMAIL US AT MCKNEWS@COMMUNITYIMPACT.COM.

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COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

CITY& COUNTY

News fromMcKinney and Collin County

BY MIRANDA JAIMES

Collin County Commissioners Court June 8, 15 and 22 at 1:30 p.m. www.collincountytx.com MEETINGSWE COVER MEETING HIGHLIGHTS COLLINCOUNTY Commissioners are setting aside millions of dollars for a recovery plan to help people affected by COVID-19. The court adopted the Collin Cares recovery plan May 11 with the goal of assisting people impacted by the coronavirus pandemic, according to a May 13 news release. The plan is funded by money the county received from the CARES Act. With the money in the recovery plan, the county will provide financial aid for housing, testing, protective equipment and Collin County COVID-19 costs and recovery efforts, per the release. Collin Cares program details will be shared at www.collincountytx.gov as they become available.

Council accepts $17M in CARES Act funding

Student laptop programexpands to include grades 3-12 MCKINNEY ISD Trustees approved a student laptop initia- tive May 19 that provides nearly 14,000 MacBooks for schools throughout the district. The current MISD laptop pro- gram issues laptops to students at district high schools. With the expansion of the program, every student in the district will be given a new MacBook starting in the third grade. The initiative is funded by sav- ings and interest earnings from the 2016 bond program. The price of the laptops totals about $10.5 million for the 2020-21 school year, which includes the costs of devices and any support services, district officials said. “This will essentially put a computer in the hand of every student at MISD,” Superintendent Rick McDaniel said.

MCKINNEY A stream of about $17 million in federal funding will assist McKinney and Collin County in coro- navirus prevention and relief efforts. City Council approved accepting these funds May 19. The funding, as allocated by the federal Coronavirus Aid, Relief, Economic Security Act, can only be used on expenses that are incurred between March 1 and Dec. 30, 2020, and that are necessary expenditures incurred due to the COVID-19 pandemic, according to meeting documents. The CARES Act distributed about $45 million to Collin County, with the first $30 million going to the cities of Plano, Frisco, Allen and McKinney, Community Development Manager Janay Tieken said. Those cities agreed to work together to help the county with relief efforts, she said. In its first pot of money, McKinney has an allotment of a little less than $6.9 million to put toward emer- gency housing and living assistance,

Tieken said. A second pot of money will go to costs incurred directly from COVID- 19, with $10.1 million allocated to McKinney in that fund. That money can be spent on sanitation, personal protective equipment, employee time and overtime related to COVID-19 and on economic support to those suffering from unemployment or business interruption due to COVID-19, among other items, officials said. $10.1 MILLION $6.9 MILLION Can be put toward emergency housing and living assistance SOURCE: CITY OF MCKINNEY/COMMUNITY IMPACT NEWSPAPER personal protective equipment and toward economic support related to COVID-19 Can be put toward purchasing sanitizing equipment and

McKinney City Council June 2 and 16 at 6 p.m. www.mckinneytexas.org McKinney ISD June 23 at 7 p.m. www.mckinneyisd.net

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LET’S WORK TOGETHER IN A TIME OF CRISIS We need your help to continue our mission!

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Data and information on health care trends in Collin County

HEALTH CARE SNAPSHOT

COMPILED BY MIRANDA JAIMES AND LIESBETH POWERS

HOWHEALTHY IS YOUR COUNTY?

CORONAVIRUS CASE ANALYSIS NEW CORONAVIRUS CASES PER WEEK CASE BREAKDOWN

These rankings are updated annually but in- clude data from previous years. There are other factors included that are not listed below.

Collin County

Collin County

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March 8-14 March 15-21 March 22-28

DNT TOLL

Active cases 27.57% 2.85% Deaths 69.58% Recoveries

8

78

99 23 76

380

Total cases: 1,157

121

HEALTH OUTCOMES INCLUDE:

March 29-April 4

75

• LENGTHOFLIFE • QUALITYOFLIFE , such as the number of poor mental and physical health days reported

PGBT TOLL

April 5-11 April 12-18 April 19-25

140 132 84

N

Collin County

April 26-May 2

119 118 119 114

Recoveries per 100,000 residents in McKinney**

Deaths per 100,000 residents in McKinney**

2020 STATEWIDE HEALTH CARE RANKINGS (out of 244 counties*)

HEALTH FACTORS INCLUDE:

May 3-9

• HEALTHBEHAVIORS , such as smoking, obesity, physical activity, excessive drinking, alcohol-impaired driving deaths, sexually transmitted infections and teen births • CLINICALCARE , including health insurance coverage; number of physicians, dentists and mental health providers; preventable hospital stays; and u vaccinations • SOCIOECONOMICFACTORS , such as educational attainment levels, children in poverty, income inequality and violent crimes • PHYSICALENVIRONMENTFACTORS , such as air pollution, drinking water violations, housing problems and long commutes

1 1

May 17-23 May 10-16

Health outcomes

72.8 8.5

Length of life

3 1 3 2 2

Quality of life Health factors Health behaviors

CASES BY AGE

All coronavirus data is up to date as of May 25. For updated coronavirus data and information, go to communityimpact.com. SOURCES: ROBERT WOOD JOHNSON FOUNDATION, UNIVERSITY OF WISCONSIN POPULATION HEALTH INSTITUTE, COUNTYHEALTHRANKINGS.ORG, TEXAS DEPARTMENT OF STATE HEALTH SERVICES, COLLIN COUNTYCOMMUNITY IMPACT NEWSPAPER **CALCULATED USING THE LATEST POPULATION ESTIMATES FROM JULY 2019.

0-9 10-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90-99

25

49

180

Clinical care

211

233

Socioeconomic

217

141

145

Physical environment

51

34

* RANKINGS WERE NOT AVAILABLE FOR 10 OF THE 254 COUNTIES IN TEXAS

20

11

MCKINNEY EDITION • JUNE 2020

DEVELOPMENT UPDATES

We truly believe that by loving each other, we can achieve great things.

The Family Health Center at Virginia Parkway is making progress for a late summer opening. (Courtesy Family Health Center at Virginia Parkway)

Newhealth center forMcKinney residents set to open this summer

BY MIRANDA JAIMES

The Family Health Center at Virginia Parkway, a McKinney-based federally qualied health center, or FQHC, is slated to open in a new, larger facility in late summer 2020. FQHC is a community-based health care provider that receives funds from the U.S. Health Resources & Ser- vices Administration Health Center Program. It aims to provide primary care services in underserved areas. In early May, construction began going vertical for the upcoming health center, located at 1620 Virginia St., McKinney, according to Valerie Lengel, the marketing consultant for the health center. “We are very excited for this next

W. VIRGINIA ST.

LOUISIANA ST.

75

N

phase of construction for the new facility,” she said in an email. The health center has been operat- ing from 120 S. Central Expressway, McKinney, during the coronavirus pandemic, Lengel said. The center is using telemedicine to serve patients, she said, as well as in-oce appointments. Visit www.cntx.org for more information and updates.

We invite you to come in and experience the First United difference today! The unconditional love and hard work of the healthcare industry does not go unseen. We thank you for being the heroes you are and appreciate all that you do! We would like to recognize the Healthcare community and their amazing efforts in the battle against COVID-19. They have gone above and beyond in providing the best care and support for the loved ones in our community.

Medical CityMcKinney to unveil $52million expansion project

BY MIRANDA JAIMES

75

Medical City McKinney is targeting a summer completion date for its behavioral health and rehabilitation services pavilion, ocials said. The $52 million expansion proj- ect will allow these services to be relocated from the Wysong campus to the main hospital campus at 4500 Medical Center Drive, McKinney, while adding more patient beds, ocials said. “By expanding and moving these services to our main campus, we will be able to provide our patients with a full continuum of care in one location,” Medical City McKinney

MEDICAL CENTER DR.

399

5

N

CEO Ernest C. Lynch said in a news release. When complete, Medical City McKinney will debut its new 80-bed behavioral health unit and 20-bed inpatient rehab unit, ocials said. For more information about Medical City McKinney, visit www.medicalcityhealthcare.com.

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12

COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

HOSPITALS

Health Care Edition 2020

Information on local hospitals in McKinney

COMPILED BY MIRANDA JAIMES

TEXASNICULEVEL

5

LEVEL I

• Can care for mothers, infants at 35-plus weeks gestation with rou- tine perinatal problems • Anesthesiology, lab, radiology, ul- trasonography, blood bank services and pharmacist available

75

399

UNIVERSITY DR.

W

380

MEDICAL CENTER DR.

C

121

5

LEVEL I I

• Specialty care nursery • Can care for mothers, infants at 32-plus weeks gestation with problems to be resolved rapidly • In addition to Level I requirements, dietitian and physical and respiratory therapists available

N

N

N

Baylor Scott & White Medical Center—McKinney 5252 W. University Drive 469-764-1000 www.bswhealth.com/mckinney • Trauma level: III • NICU level: III • Total number of employees: 750 • Number of beds: 143 • New programs, expansions: The hospital opened its Heart Hospital in late July last year, which added another 35,000 square feet to its facility for cardiovascular specialties, outpatient services and 22 ambulatory surgery beds.

Medical City McKinney 4500 Medical Center Drive 972-547-8000 www.medicalcitymckinney.com • Trauma level: III • NICU level: II • Total number of employees: 1,000 • Number of beds: 260 • New programs, expansions: The hospital is currently constructing a $52 million behavioral health and rehabilitation pavilion as well as a $55 million two-story patient tower and expansion of the hospital’s emergency department. The expansion will include 11 new private emergency treatment rooms, including two trauma rooms and another 36 private inpatient or surgical patient rooms.

Methodist McKinney Hospital 8000 W. Eldorado Parkway 972-569-2700 www.methodistmckinneyhospital.com • Trauma level: Not available • NICU level: Not available • Total number of employees: 288 direct employees, 86 contracted personnel • Number of beds: 24 • New programs, expansions: The hospital has added new MRI technology to its diagnostic imaging department. The new technology brings sound reduction and more efficient studies to the department, officials said. Scan times are decreased by 40%, and the quality of the image is unaffected if the patient moves during the scan. The hospital also recently invested in new robotic technology for knee replacements.

LEVEL I I I *

• Neonatal intensive care unit • Can care for mothers, infants of all ages with mild to critical illnesses • Can provide consultation for pediatric medical and surgical subspecialists; can perform major pediatric surgery on-site

LEVEL IV*

• Advanced NICU • Can care for mothers, infants of all gestational ages • Comprehensive pediatric medical and surgical subspecialists on-site

SOURCES: TEXAS DEPARTMENT OF STATE HEALTH SERVICES, TEXAS SECRETARY OF STATE'S OFFICE/ COMMUNITY IMPACT NEWSPAPER

*MEETS LEVEL I AND LEVEL II REQUIREMENTS AS WELL

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MCKINNEY EDITION • JUNE 2020

CONTINUED FROM 1

Specialty slowdown

decrease in patient visits in early April. Other oces, such as derma- tology and surgery, experienced about a 75% decrease in visits. This decline has led Baylor Scott & White Health to announce it will lay o 1,200 employees and furlough an undetermined number more across its health care system as it responds to a “drastic drop in visits.” Dr. Brent Morgan, a neurosurgeon at Baylor Scott & White Medical Cen- ter—McKinney, said putting o pre- ventative care could have long-term negative health eects. “If you’re a patient, … you might say, ‘I don’t need to go in for elective care, so I’m just going to delay it,’” he said. “Who knows what kind of down- stream health eects that can have?” Patients ‘disappear’ amid pandemic When the coronavirus reached Texas in March, McKinney health care providers experienced a sudden decrease in patient visits, even if they were still oering services. Dr. Jennifer Zomnir with Zomnir Family Medicine said her oce shut down to in-person visits even before

Abbott’s orders came through. She said this was part of her eorts to help atten the curve. While she still made services avail- able through in-home visits and phone calls, Zomnir said her oce received no preventive patient visits. Preventative visits have started to return since her oce reopened in May, Zomnir said. She said she is giv- ing her patients the option to delay appointments to help them feel safe if the issue is not urgent, she said. Other areas, such as dentists, had no choice but to delay services excluding emergency procedures until at least May 1. Dr. SamPatel of SamPatel D.D.S. in McKinney said he waited a fewmore days to reopen to ensure he was able to keep sta and patients safe. His oce has seen an uptick in the number of patients returning since he reopened, but it has yet to reach “nor- mal” levels, Patel said. Some oces that remained open still saw an economic hit. Chiroprac- tic care was considered an essential service, but that did not stop patients from putting o their care. “It was denitely a very dramatic

Medical elds across the board and around the nation faced declines in patient visits, but the largest drops were seen in surgical and dermatology.

Week of April 5-11

Week of May 10-16

0

-20

-40

-60

-80

SOURCE: HARVARD UNIVERSITY, PHREESIACOMMUNITY IMPACT NEWSPAPER

change right o the bat,” said chiro- practor Tyler Rottinghaus of Chiro- Concepts of McKinney. Paul Queen, owner of Straight Up Chiropractic in McKinney, said many of his clients were initially apprehen- sive as the coronavirus spread, which aected his practice. “A lot of people that were just com- ing in for basic wellness care pretty much disappeared,” he said. Declining patient visits aected rev- enue typically generated by regular

appointments, according to the Texas Medical Association. This led health care providers to seek federal nan- cial relief. “Fortunately, we did qualify for the [Paycheck Protection Plan],” Rotting- haus said. “That helped keep us aoat during the period of time when we were just not seeing the same volume that we did previously.” But Queen, who has only one employee, said the PPP loan was not especially helpful. Items such as rent

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COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

Health Care Edition 2020

Patient rebound The South Central region of the United States, which includes Texas, saw a 57% decline in visits between March 1 and 29, but is leading the way in patient returns to their health care providers.

City McKinney and Methodist McK- inney Hospital, are also adapting to meet people’s needs during the pan- demic. They are screening anyone who comes through the door and requiring everyone in the building to wear a mask, ocials said. Telemedicine has also taken on a more important role for some prac- tices in recent months. As patients might not be comfortable coming to an appointment in person, this pro- vides an option to communicate with- out any risk involved, Morgan said. “We’re making sure they have avail- ability to be seen, and that doesn’t mean that they have to just wait until they can feel comfortable coming into the oce,” Morgan said. Chiropractic care presents some challenges for telemedicine, Rotting- haus said. “From the chiropractic standpoint, unfortunately, there’snot reallyawhole lot that can replicate the hands-on por- tion of the adjustment,” he said. Dental work also relies on in-person X-rays and the ability to clearly see a patient’s situation, Patel said. Most of his clients prefer to come to his oce,

and for that purpose, he has imple- mented safety precautions. “We physically call the patients and review our [COVID-19] checklist with them for the safety of the entire oce and existing patients,” Patel said. “On top of that, when they would come in, we would review the same checklist with them and take their temperature.” Zomnir’s practice also installed new policies to protect patients, she said. Everything is disinfected before and after each patient, and Zomnir dons multiple layers of protective equip- ment when seeing patients, she said. Rottinghaus said some of the extra sanitary eorts he has made will probably stay around to ensure his practice is healthy and protected. “Even after this starts to die down, we will continue to incorporate some of the dierent measures that we’ve done to make the environment as comfortable and as safe to our patients as we possibly can,” he said.

South Central (East & West)

North Central (East & West)

Mountain

0 -20 -40 -60 -80

patient visits 57%

Week starting

Feb. 23

March 8 March 22

April 5

April 19

May 3

Feb. 16

March 1

March 15

March 29

April 12

April 26

May 10

SOURCE: HARVARD UNIVERSITY, PHREESIACOMMUNITY IMPACT NEWSPAPER

and advertising are a major part of his expenses, and he could have used assistance with that had it been avail- able, he said. “There really wasn’t a lot of help out there,” Queen said. Taking precautions As health care oces return to full service levels, many are taking pre- cautions and reassuring patients of new safety measures while encourag- ing them to seek preventive care.

“We are committed to educating our communities about the many ways we are working to safeguard their health and well-being from COVID- 19,” Dr. Jerey Kerr, chief medical o- cer for Baylor Scott & White Medical Center—McKinney, said in an email. “New measures and protections are in place across our hospitals, surgery centers and clinics in accordance with CDC guidance and recommendations by our clinical experts.” Other hospitals, such as Medical

For more information, visit communityimpact.com .

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15

MCKINNEY EDITION • JUNE 2020

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