Lewisville - Coppell | March 2023

BUSINESS FEATURE

BY DESTINE GIBSON

Valentine Premier Construction oers a variety of residential home services.

Valentine Premier Construction, led by John and Kristi Valentine (center), has been based in Coppell for nearly 10 years and serves the entire Dallas-Fort Worth area —and connecting counties— through referrals. (Photos courtesy Valentine Premier Construction)

Valentine Premier Construction Family-run company approaching 10 years in Coppell V alentine Premier Con- struction President John Valentine launched his residential roong company in

better customer experience.” The company started as Val- entine Premier Roong but was restructured after Valentine’s wife, Kristi, joined in 2016 and went on to become principal owner and CEO. “It was kind of a natural progres- sion for me to join the business when it got big enough and could support that,” she said. Valentine Premier Construction oers services for commercial, multifamily and residential cus- tomers. Its list of services include renovations, roong and more. Valentine Premier Construction is based in Coppell but serves the entire Dallas-Fort Worth area and connecting counties. Common residential requests include roong, gutter services and

renovations, among other services. Building trust with customers is critical, John Valentine said. For example, a project manager is assigned to serve as the customer’s point of contact throughout the duration of a project. “We want customers, through the process, to be comfortable that we are running their project, we are stand up people, and we’ll address whatever topics that they have directly with them through a project management group,” he said. Valentine Premier Construction receives all of its business from referrals and the relationships built. “We want to have a personal relationship with everybody and base the business fully on referrals,” John Valentine said.

John Valentine launched the company in 2014.

Valentine Premier Construction 598 S. Denton Tap Road, Ste. 104, Coppell 972-538-4400 Hours: Mon.-Fri. 9 a.m.-5 p.m., closed Sat.-Sun.

2014 after spending 30 years in the telecommunications industry. He wanted to do something dierent, and customer service was top of mind when he decided to go into construction, he said. “If you went into a room with 100 people and said, ‘Hey, everybody raise their hand that had a good experience with their contractor,’… two or three people might raise their hand,” he said. “The industry [sometimes has] folks that may or may not have a customer’s best interests in mind. “We based it on that opportunity to dierentiate ourselves through a

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