Government
BY ANNA MANESS
Officials OK ride-hail voucher program
Some context
The city’s only other transportation system is through GoGeo, which is operated by the Capital Area Rural Transportation System, or CARTS, as a subcontractor for CapMetro, according to previous Community Impact reporting. CARTS offers curb-to-curb service from 7 a.m.-7 p.m. Monday-Friday, and requires a $2 payment each way, according to the city’s website. The TRIPP program will offer rides 24/7, District 1 council member Amanda Parr said. CARTS services will continue running in con- junction with the TRIPPP program until the city’s year-long contract with CARTS expires in Sep- tember, Saluone said. Then, officials can decide whether to continue with the CARTS contract. Officials originally planned to launch the vouch- ers in October 2024.
It will take about two months to get the program running, he said. Riders will pay an initial fare of $4, and the city will cover the next $10. The rider will be responsible for paying extra, Saluone said. Riders requiring wheelchair-accessible vehicles will still pay the initial $4 fare, but the remaining cost will be subsidized by the city. Riders will be capped at requesting 10 trips per month, excluding WAV trips, Saluone said.
Georgetown residents and visitors will have access to a new ride-hail voucher program. At a Feb. 11 meeting, City Council approved a three-year contract with TRIPPP Consulting, a public transit consulting company. The contract allows those within Georgetown city limits to access ride-hail vouchers within the Uber app or through a 24/7 call center, Georgetown Transportation Manager Lua Saluone said during a presentation to council.
Potential destinations The Georgetown ride-hail voucher program works within city limits and for trips to the Baylor Scott & White Medical Center in Round Rock.
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Going forward
Georgetown city limits
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Staff will return to council this summer to present an update on the program’s progress. The estimated total cost of the program is $858,600, according to city documents. Fiscal year 2025-26, FY 2026-27 and FY 2027-28 ride-hail vouchers will require annual approval.
Baylor Scott & White Medical Center
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Round Rock
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