Frisco | August 2022

throughout the pandemic. MEETING LOCAL NEEDS

CONTINUED FROM 1

Nonprofits serving Frisco continued to operate

the process developed programs and initiatives that continue to be used even as COVID-19’s hold begins to wane. Frisco Family Services—a nonprofit focused on providing assistance to community members experiencing hardship—has seen a 65% increase in volunteer numbers since its low of 3,520 volunteers in the 2020-21 fiscal year at the height of the pandemic. However, the most recent numbers from June show the nonprofit is still operating with nearly 500 fewer volun- teers than it did before the pandemic started. “Our volunteer numbers are increas- ing, but they’re not where they were because many of our volunteers are older individuals that were a part of the vulnerable population,” said Nicole Bursey, Frisco Family Services execu- tive director. In another shift toward normalcy following COVID-19 restrictions, Court Appointed Special Advocates of Collin County—a local nonprofit that serves children removed from their homes due to neglect or abuse—is back to host- ing advocate training in person after moving to online training during the pandemic, according to CEO and Pres- ident Tricia Clifton. CASA also reported

frisco family services Focuses on assisting community members in their times of need

frisco fastpacs

COURT APPOINTED SPECIAL ADVOCATES OF COLLIN COUNTY Advocates for children in the child welfare system

Dedicated to ensuring children are fed when not in school

Provided more than 582,000

children Delivers weekend meals to 74 Frisco ISD campuses Serves more than 1,400

meals in fiscal year 2020-21

children in 2021 Served 401 Operated with

Helped more than 3,300 people in FY 2020-21 meals in FY 2021-22 Provided more than 592,179 Helped more than 4,000 people in FY 2021-22

miles traveled by volunteer advocates in 2021 322 volunteers in 2021 15,612 total volunteer hours in 2021 107,915

training 83 volunteers in its most recent fiscal year report from 2021, which is close to prepandemic levels after drop- ping to about 50 trainees during the first year of the pandemic. Frisco Fastpacs, which focuses on providing meals to students when they are not in school, is planning to ease the restriction on the number of volun- teers for its Community Pack—or meal prep nights—after limiting numbers to allow for social distancing during the pandemic, Executive Director Heather

programs and a Frisco resale store, and Bursey said one of the nonprofit’s tasks now is to help clients who are still look- ing for a job while living with COVID-19- related health issues. Throughout the pandemic, Frisco Family Services learned to adapt and go the extra mile to demonstrate empathy for people served, Bursey said. “We learned early on that there was some hesitancy about coming to the

market for food, and a lot of that had to do with the fact that we were seeing people that had never utilized services before,” she said. Last year, Frisco Family Services started a pilot program called Market Express that presented an online shop- ping alternative for those who do not SOURCE: COURT APPOINTED SPECIAL ADVOCATES OF COLLIN COUNTY OF COLLIN COUNTY, FRISCO FAMILY SERVICES, FRISCO FASTPACS/COMMUNITY IMPACT NEWSPAPER

Canterbury said. Lessons learned

Frisco Family Services provides a food market, emergency financial assis- tance, life skill workshops, seasonal

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