CITY HIGHLIGHTS CONROE On March 24, City Council approved new restroom units for Carl Barton Jr. Park, located at 2500 S. Loop 336 E. The project would be funded by the capital improvements budget. Council also approved purchasing four vans for the city’s Americans with Disabilities Act complimentary transit services. Transit Program Manager Shawn Johnson said ADA services are the city’s most popular on-demand service with over 500 riders a month. MEETINGSWE COVER Montgomery County Commissioners Court Will meet 9:30 a.m. April 26 and May 10 501 N. Thompson St., Ste. 402, Conroe • 936-756-0571 www.mctx.org Conroe City Council Will meet 9:30 a.m. April 28 and 6 p.m. May 12 300 W. Davis St., Conroe 936-522-3010 www.cityofconroe.org Montgomery City Council Will meet 6 p.m. April 26 and May 10 101 Old Plantersville Road, Montgomery • 936-597-6434 www.montgomerytexas.gov
Survey shows residents concernedwith traffic, infrastructure CONROE The first citizen satisfaction survey results for the city of Conroe were presented at a March 23 City Council workshop by Ryan Murray, assistant director of community BY MAEGAN KIRBY for improvement that are kind of big-ticket items, they’re common for high-performing organizations.”
The data shows more than 75% of respondents rated the city as “excellent” or “good” as a place residents are proud to call home, a place to retire and a place to work, accord- ing to the presentation. However, 60% of respondents rated the city “excellent” or “good” for visiting. Also, 48% of responses were “excellent” or “good” for how the city approaches development and 52% for value received for city taxes and fees. Murray said service satisfaction was high for fire, EMS, and garbage and recycling services but had lower ratings in traffic and congestion management; quality of drainage systems in rainfall events; and maintenance of streets, sidewalks and infrastructure. An analysis determined the northwest part of the city as the area that needs the most improvement, according to the presentation.
research at ETC Institute, which does market research for local governmental organizations. Results from 502 surveys completed by a random sample of households in the city showed top priorities to improve include traffic and congestion management, maintenance of infrastructure and quality of drainage systems, according to the presentation. Conroe scored above the national average in 41 of the 57 areas assessed, including 92% of respondents rating the city as an “excellent” or “good” place to live and 84% of respondents rating the city as an “excellent” or “good” place to raise children, according to the presentation. “Residents are really satisfied with the delivery of city ser- vices,” Murray said. “While we did have some top priorities
Flow of traffic and congestion management
Maintenance of streets, sidewalks and infrastructure
Quality of drainage system in rainfall events
LOWEST CUSTOMER SATISFACTION Results from 502 citizen satisfaction surveys presented March 23 indicated city services respondents were most dissatisfied with:
20%
21%
29%
SOURCE: CITY OF CONROE/ COMMUNITY IMPACT NEWSPAPER
dissatisfied
dissatisfied
dissatisfied
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CONROE - MONTGOMERY EDITION • APRIL 2022
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