Richardson | June 2022

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VOLUME XX, ISSUE XX XXXXXXXXXX, 2022 2022 RICHARDSON EDITION

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HEALTH CARE EDITION

VOLUME 4, ISSUE 10 JUNE 27JULY 24, 2022

HEALTH CARE EDITION 2022 SPONSORED BY • Baylor Scott & White Health - Plano

• Methodist Richardson • West Coast University

IMPACTS

BUSINESS FEATURE

DINING FEATURE

Medical eld graduates helping curb stang shortages

BY JACKSON KING

According to information from the Texas Department of Health Services, there will be decits for both licensed vocational nurses and registered nurses in North Texas by 2032. GROWING DEMAND FOR NURSES

At the end of May, Methodist Rich- ardson Medical Center had nearly 100 registered nurse vacancies to ll. Those vacancies correspond with a growing nursing shortage state o- cials said is happening across Texas. Projections from the Texas Depart- ment of Health and Human Services show hospitals across the state are facing shortages of nurses and other full-time employees. The demand for full-time registered nurses is expected to grow to nearly 350,000 over the next decade, Texas projections show. Based on these estimates, more than 16% of the open registered nurse jobs in 2032 may not be lled. That could leave the state health care industry short more than 57,000 employees. “We’re certainly seeing a nurs- ing shortage at this point in time,” Methodist Richardson President Ken Hutchenrider said. “There was already a shortage prior to COVID[- 19], [but it] just got exacerbated with all of the patients that came in for health care at that time.” While there was a surplus of full- time licensed vocational nurses in CONTINUED ON 18

Licensed Vocational Nurse* Registered Nurse**

Supply

Demand

Supply

Demand

90K 110K

70K

2018

2032

2018

2032

*NUMBERS SHOWN INCLUDE ALL OF TEXAS **NUMBERS SHOWN INCLUDE THE NORTH TEXAS REGION SOURCE: TEXAS DEPARTMENT OF HEALTH SERVICES COMMUNITY IMPACT NEWSPAPER

Methodist Richardson Medical Center is working with local nursing schools to help fill its nursing vacancies. (Courtesy Methodist Richardson Medical Center)

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An advanced medical center makes a great neighbor. At Methodist Richardson Medical Center, you’ll find advanced technology, innovative treatments and exceptional staff. Providing the care you need, right where you need it. That’s community, and why so many of our neighbors Trust. Methodist .

MethodistHealthSystem.org/Richardson 2831 E. PRESIDENT GEORGE BUSH HIGHWAY RICHARDSON, TX 75082

Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Health System medical staff are independent practitioners who are not employees or agents of Methodist Richardson Medical Center, Methodist Health System, or any of its affiliated hospitals. Methodist Health System complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex

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RICHARDSON EDITION • JUNE 2022

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THIS ISSUE

ABOUT US

Owners John and Jennifer Garrett launched the rst edition of Community Impact Newspaper in 2005 with three full-time employees covering Round Rock and Pugerville, Texas. Now in 2022, CI is still locally owned. We have expanded to include hundreds of employees, our own software platform and printing facility, and over 40 hyperlocal editions across three states with circulation to more than 2.8 million residential mailboxes.

HIGHLIGHTS FROM THIS MONTH

FROM BARB: This month’s edition highlights trends in the local health care market as well as what Richardson nursing colleges are doing to help with stang shortages at hospitals across the region. You will also nd a list of local hospitals, urgent care locations and emergency facilities (see Page 17). We hope this annual guide is useful for your family. Barb Delk, GENERAL MANAGER

Community Impact Newspaper teams include general managers, editors, reporters, graphic designers, sales account executives and sales support, all immersed and invested in the communities they serve. Our mission is to build communities of informed citizens and thriving businesses through the collaboration of a passionate team. Our core values are Faith, Passion, Quality, Innovation and Integrity.

FROM WILLIAM: Here at Community Impact Newspaper , we’re planning our other upcoming themed guides, which are slated to run in the coming months. July is our real estate edition, and August will have a focus on public education. If you have story ideas related to these areas, send them our way at ricnews@communityimpact.com. William C. Wadsack, MANAGING EDITOR

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WHAT WE COVER

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MARKET TEAM GENERAL MANAGER Barb Delk REPORTER Jackson King

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BUSINESS & DINING Local business development news that aects you

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CORRECTION: Volume 4, Issue 9 The article "Richardson ISD aims to keep standards high despite declines in enrollment, revenue" should have stated that the district’s annual operating expenditures have increased by 41% to $377 million since scal year 2013-14. It also should have stated the district’s revenue has exceeded its expenses by an average of $15 million since the 2016-17 school year.

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IMPACTS

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RELOCATIONS 7 Sun Lee Taekwondo is expected to relocate to a bigger location off of West Campbell Road on June 6. The martial arts studio’s new address will be 561 W. Campbell Road, Ste. 303, Richardson. It was previously located in the Canyon Creek Plaza in Richardson. In addition to taekwondo classes, Sun Lee offers a variety of after-school programs and summer camps designed to teach life skills through martial arts, according to the company’s website. 469-330-7711. 8 The former Pioneer Bank on North Collins Boulevard in Richardson has rebranded to Sunflower Bank . The bank, which is located at 1755 N. Collins Blvd., Ste. 100, opened under its new name May 9 after a merger between the two bank- ing companies. The merger is a result of a nearly yearlong process that began in May 2021 when Sunflower Bank’s parent company, FirstSun Capital Bancorp, bought out Pioneer Bank, according to an announcement from Sunflower Bank. 972-437-2888. www.sunflowerbank.com NEW OWNERSHIP www.sunleetaekwondo.com NAME CHANGES 9 The Wine Authority in Richardson was acquired by new ownership effective June 15. Former owner Kyle Kepner sold the concierge wine store and tasting room to Thomas Gallagher, who has helped run the “Tuesday Night Tastings with Tom” events for The Wine Authority.

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COMING SOON 5 La La Land Kind Cafe will open a new location soon in Richardson. The coffee shop will be located at 242 W. Campbell Road in Richardson, which had previously housed the Great Outdoors Sub Shop restaurant. An opening date has not yet been announced for the new restaurant. La La Land has four other locations in the Dallas-Fort Worth area and offers a variety of coffee and matcha drinks, teas and food options. 214-579-9550 (Lower Greenville location). www.lalalandkindcafe.com 6 Dogtopia , a dog day care, boarding and grooming center, has set a new open- ing date of Sept. 1 for its new Richardson location near Belt Line Road, owner Ron Blake said. The store, which will be lo- cated at 2121 Infocom Drive, Richardson, was previously planned to open in June. 469-202-0787. www.dogtopia.com

NOW OPEN 1 Wildwood Grill opened June 15 in CityLine Market in Richardson. The American-style restaurant is located at 1417 E. Renner Road, Ste. 300, Richard- son, in the former area of Tri Tip Grill. The CityLine Wildwood is the third restaurant for the chain, which also has locations in Southlake and Garland. Wildwood’s menu features a variety of Southern-style dishes, including ribs, shrimp and grits, rotisserie chicken and chicken fried steak. 214-440-5125. www.wildwoodtx.com 2 Brakes Plus opened June 13 along US 75 in Richardson. The auto shop is located in the former Kwik Kar location at 400 N. Central Expressway. Brakes Plus offers a selection of automotive services, includ- ing brakes, tuneups, air filter maintenance and more. 469-466-8442. www.brakesplus.com

3 O’Reilly Auto Parts opened its sec- ond Richardson location May 21. The new store is located at 1300 E. Belt Line Road, Ste. 500, in the Richland Village shop- ping center next to Mochinut and the new Daily Deals furniture store. The national chain, which is also located in Richardson in the North Rich Plaza at 531 W. Arapaho Road, Ste. 109, specializes in auto parts, accessories, lighting and other automo- bile-related items. 972-232-7288. www.oreillyauto.com 4 Arabica Mediterranean Food had a soft opening May 21 for its location in Richardson on Campbell Road. No grand opening date has been announced as the restaurant is operating at limited capacity. Arabica offers Mediterranean cuisine and is located at 1403 E. Campbell Road, Ste. 101C, Richardson. The cafe offers dishes, such as baba ganoush, shawarma, gyros, hummus, kebabs and more. 469-372-5595. www.facebook.com/arabica.food.dallas

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Like a good neighbor, State Farm is there. ® State Farm Mutual Automobile Insurance Company State Farm Indemnity Company Surprisingly great rates await when you have options like bundling your home and auto insurance. Call me for a quote today. State Farm County Mutual Insurance Company of Texas State Farm Lloyds Richardson, TX Like a good neighbor, State Farm is there. ® Individual premiums and budgets will vary by customer. All applicants subject to State Farm ® underwriting requirements. Availability and amount of discounts and savings vary by state. Stephanie South, Agent 189 N Plano Rd Richardson, TX 75081 Bus: 972-690-0618 stephanie.south.nysu@statefarm.com State Farm Fire and Casualty Company State Farm General Insurance Company Bloomington, IL Individual premiums and budgets will vary by customer. All applicants subject to State Farm Availability and amount of discounts and savings vary by state. Surprisingly great rates await when you have options like bundling your home and auto insurance. Call me for a quote today. Like a good neighbor, State Farm is there. ® Individual premiums and budgets will vary by customer. All applicants subject to State Farm ® underwriting requirements. Availability and amount of discounts and savings vary by state. State Farm Florida Insurance Company Winter Haven, FL Great auto & renters rates for any budget. I can help you bundle your auto and renters insurance for a surprisingly great rate. Call me for a quote today. Great home & auto rates for any budget.

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stephanie@stephaniesouth.com Richardson, TX 75081

FEATURED IMPACT RENOVATION Work began June 13 at the Richardson Animal Shelter to improve the shelter’s dog kennels. Renovations will include removing the shelter’s existing chain-link kennel enclosures; installing modern kennel enclosures with doggy doors and frames; installing acoustic panels; painting the kennel suite walls; and installing a new epoxy oor-coating system. The shelter currently uses chain-link kennels for its dog areas, but those have become worn down over the years, Richardson’s Animal Shelter Manager Noura Jammal said. “Chain-links are known to get rusted and start falling apart,” Jammal said. “The dogs tend to bite on it, so it gets warped over time. We’ve tried to patch it here and there, but we thought we needed a major renovation.” kennels for adoptable dogs. Once that area is complete, the shelter will replace the chain-link fence in its outdoor area before nally replacing the kennels for stray dogs. Jammal said the renovations are expected to begin with the indoor The renovation work is slated to last until early September. During that time, According to its website, Kyle and Jazz Kepner launched The Wine Authority in 2017 drawing on their years of experience in the wine-selling industry. The business is located in the Canyon Creek Shopping Center at 508 W. Lookout Drive, Ste. 24, Richardson. 972-998-8364. www.thewineauthorityonline.com RENOVATIONS 10 Richardson City Council approved rezoning measures for an expansion of the Volkswagen of Richardson dealer- ship during its June 13 meeting. The plans include demolishing three existing build- ings adjacent to North Central Express- way to accommodate additional vehicle display areas. In addition, the plans include constructing a 9,782-square- foot addition on the west side of the main building to expand the existing showroom area and a 12,341-square-foot

stephanie.south.nysu@statefarm.com

the city will work with local shelters and rescue groups to help accommodate for the disruption in kennel space, according to Jammal. “We’re going to have to nd a place to put [strays] until their owner can pick them up,” she said. “But for the adoptable dogs, I’d like them to nd a foster home or be adopted so they don’t have to be here during a stressful situation.” Eorts to renovate the animal shelter were approved as part of the city’s 2015 bond program. The animal shelter work was included in the $67 million committed to public buildings in that bond package. The shelter, which is run by the city’s animal services department, is located at 1330 Columbia Drive, Richardson. 972-744-4480. www.cor.net/ departments/animal-services

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addition on the south side to expand the vehicle service area. The 7.1-acre Volkswagen of Richardson dealership lot is located at 300 N. Central Expressway. Construction is expected to start in the next few months and be completed in 2023. 469-381-1607. www.claycooleyvwrichardson.com CLOSINGS 11 I Love You A Latte permanently closed in the Campbell Plaza shopping center in Richardson effective April 5, according to a sign at its former location. The coffee shop was located at 581 W. Campbell Road, Ste. 125, Richardson, and first opened in December 2016. The shop offered a variety of coffee, tea, sandwich- es, salads and desserts. www.facebook.com/iloveualattetexas

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RICHARDSON EDITION • JUNE 2022

TODO LIST

June & July events

512-232-5000 EdServices@austin.utexas.edu highschool.utexas.edu

JULY 04

WATCH FIREWORKS BRECKINRIDGE PARK

The city of Richardson is holding its annual Family 4th Celebration at 6 p.m. at Breckinridge Park. Open to the entire community, attendees are encouraged to bring picnics, blankets or lawn chairs and enjoy children’s activities, concessions, a patriotic musical salute and more. The reworks show is estimated to start at 9:30 p.m. Free. 3555 Brand Road, Richardson. 972-744-4100. www.cor.net/departments/ parks-recreation/community-events/family-4th-celebration (Courtesy city of Richardson)

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The Eisemann Center, 2351 Performance Drive, Richardson. 972-744-4650. www.eisemanncenter.com/events-tickets 08 THROUGH 24 ENJOY A NEIL SIMON COMEDY The Richardson Theatre Centre is performing the comedy “A Plaza Suite” at its main venue during the month of July. The Neil Simon comedy play is a series of three one-acts set in the Plaza Hotel that deal with rekindling a dying marriage, a lm producer trying to woo his childhood sweetheart and desperation on wedding day, according to the event’s description. Tickets are available for purchased online or at the theater’s box oce. Showtimes vary. $20-$25. Richardson Theatre Centre, 518 W. Arapaho Road, Ste. 113, Richardson. 972-699-1130. www.richardsontheatrecentre.net 09 LEARN ABOUT SPACE The Richardson Public Library is hosting an in-depth discussion with NASA Solar System Ambassador Michelle Wilde about the Artemis Mission program. Those in attendance are able to learn about the moon, the advanced rocket that will be used and NASA’s plans to build an outpost orbiting the moon, according to the event’s description. Prizes will also be presented by Wilde. 2 p.m. Free. 900 Civic Center Drive, Richardson. 972-744-4350. www.cor.net/ CityLine Market is hosting a class with Simply Organic Soap to help residents create their own signature bath salts and salt scrubs. Those who attend will get to take home 4 ounces of bath salts and a 4-ounce jar of salt scrub infused with essential oils, according to the event description. Tickets are available for purchase online. 10-11 a.m. $45. CityLine Plaza, 1150 State St., Richardson. www.citylinedfw.com/events departments/public-library 23 CREATE YOUR OWN BATH SALTS

COMPILED BY JACKSON KING JUNE 30 ROCK OUT TO THE LORDS OF 52ND STREET The Lords of 52nd Street will be performing at the Eisemann Center on June 30. According to the event’s description, The Lords of 52nd Street aided in the creation of several Billy Joel hits, including “Turnstiles,” “The Stranger,” “52nd Street,” “Glass Houses” and “Songs in the Attic.” Tickets can be purchased online. 8 p.m. $39-$56. 2351 Performance Drive, Richardson. 972- 744-4650. www.eisemanncenter.com/ events-tickets JULY 01 THROUGH 3 PAINT FREEDOM RINGING Painting with a Twist in Richardson is holding eight classes during the holiday weekend, including a “Let Freedom Ring” class July 2. These arts classes oer a variety of painting lessons for large groups with adult options available. Tickets are available for purchases online. Times vary. $39-$60. Arapaho Village Shopping Center, 819 W. Arapaho Road, Richardson. 469-802-6333. www.paintingwithatwist.com/studio/ richardson 06 THROUGH 21 EXPERIENCE A COMEDY PLAY “The Secret Comedy of Women” is performing throughout July at Richardson’s Charles W. Eisemann Center. According to the event’s description, the variety show features sketches and improvisation along with other comedic vignettes, all focusing on womanhood. The play’s website said the show also features improv, sketch comedy, audience participation, multimedia elements, characters and nonction memoirs. Tickets are available to be purchased online. Showtimes vary. $39-$65.

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Find more or submit Richardson events at communityimpact.com/event-calendar. Event organizers can submit local events online to be considered for the print edition. Submitting details for consideration does not guarantee publication.

COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

TRANSPORTATION UPDATES

Regional Transportation Council elects Commissioner Duncan Webb as chair

BY ERICK PIRAYESH

has represented Collin County as a commissioner through that same period. He served as the vice chair of the council for the past year. The council guides the develop- ment of transportation plans across Dallas-Fort Worth, its website states. It also determines how to fun trans- portation initiatives and recommends projects to the Texas Transportation Commission. The council coordinates programs with various counties and cities across the metroplex and maintains compliance with federal environmen- tal standards.

Collin County Commissioner Dun- can Webb has been elected chair of the Regional Transportation Council, according to a June 9 release by the North Central Texas Council of Governments. The transportation council is an independent policy board made up of ocials from across the metroplex and is part of the NCTCOG division that oversees the transportation planning process for the region, its website states. Webb has served on the trans- portation council since 2011 and

Dallas Area Rapid Transit extends program oering 50% o discounts to qualifying riders

BY WILLIAM C. WADSACK

Dallas Area Rapid Transit extended its pilot program that allows riders using certain support assistance programs to receive discounted rates through the end of the year. The Discount GoPass Tap Card gives riders who qualify 50% o the regular price of a DART pass, accord- ing to a news release. All new and existing DART riders who participate in the Children’s Health Insurance Program; Texas Temporary Assistance for Needy Families; the Comprehensive Energy Assistance Program; the Supplemen- tal Nutrition Assistance Program; Housing Choice Vouchers; the DHA Housing Solutions for North Texas program; Medicaid; Medicare; or

The discount card gives riders who qualify 50% o. (William C. Wadsack/ Community Impact Newspaper)

Cable installation on Coit Road The right lane of southbound Coit Road between Lamp Post Lane and Spring Valley Road may be closed to trac from 9 a.m.-3:30 p.m. on week- days for cable installation. Timeline: May-July Cost: N/A Funding source: privately funded the Texas Special Supplemental Nutrition Program for Women, Infants and Children are eligible for the discount card, according to the release. The discount card can be used on any DART bus or train, the release states.

ONGOING PROJECT

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ALL INFORMATION ON THIS PAGE WAS UPDATED AS OF JUNE 21. NEWS OR QUESTIONS ABOUT THESE OR OTHER LOCAL TRANSPORTATION PROJECTS? EMAIL US AT RICNEWSCOMMUNITYIMPACT.COM.

RICHARDSON EDITION • JUNE 2022

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CITY & SCHOOLS

News from Richardson & Richardson ISD

COMPILED BY JACKSON KING

Richardson City Council meets July 11, 18 and 25-26 at 6 p.m. at City Hall, 411 W. Arapaho Road, Richardson. www.cor.net. The meetings are open to the public and streamed live online. Richardson ISD board of trustees meets June 30 at 4 p.m. at the RISD Administration Building, 400 S. Greenville Ave., Richardson. www.risd.org MEETINGS WE COVER SCHOOLS HIGHLIGHTS RICHARDSON ISD The district’s board of trustees unanimously approved improvements to the Lake Highlands High School competition gym oor during its May 23 meeting. The renovation project is expected to cost $267,390.06 and will be paid for with funds from the 2016 bond program, according to district ocials. RICHARDSON ISD The board of trustees nalized its graduate prole heading into the 2022- 23 school year during its June 6 meeting. According to district ocials, the prole is a description of attributes that an educational community intends its graduates to develop through their study to equip them for their future education or employment. The last prole analysis conducted by the district was in the 2012-13 school year, which was the prole of a learner. RICHARDSON ISD The board of trustees approved a resolution requesting the Texas Legislature modify primary election days to promote safety on campus. On the same date of the Uvalde shooting, several RISD campuses were open to the public for a chance to vote in the Dallas County primary runo election. According to Texas Election code, school buildings must be made available for use as a polling place in any election that covers territory in which the building is located.

Heights Family Aquatic Center to remain closed for summer

RICHARDSON The city announced June 15 that the Heights Family Aquatic Center will remain closed for the summer due to a shortage of lifeguards. The city has been working to recruit new lifeguards since April, oering increased pay scales and incentives for new hires. City ocials said in a statement that the lifeguard hiring incentives “have not been enough to ll all needed positions to allow for the safe opening of the facility.” In an April 22 news release, sta

from the Richardson Parks and Recreation Department estimated there were 20 positions lled of the 80 total lifeguards needed to open the city’s public pools and the aquatics center. The city previously announced plans May 17 to open its four neighborhood pools for the summer on modied schedules. The neigh- borhood pools at Canyon Creek, Cottonwood, Glenville and Terrace will be open six days a week until at least Aug. 14, according to city o cials.

The Heights Family Aquatic Center will remain closed this summer swimming season. (Courtesy Richardson Today)

WATERVIEW DR.

ARAPAHO RD.

District to add four day care centers for children of staff RICHARDSON ISD The district announced plans to build day care centers for children of sta during its June 6 meeting. According to district ocials, RISD expects to build four day care centers, one in each learning community that is served by the district’s four high schools. The rst phase of the project will include building two locations: one at Canyon Creek Elementary and one in the former Newcomer Center across from Richardson High School. Improve- ments for the Newcomer Center were initially discussed as part of the 2021 bond election.

Vanessa Pacheco wins runoff election for Single-Member District 2 seat on board

RICHARDSON ISD Vanessa Pacheco defeated Sherry Clemens in the board of trustees District 2 race, according to unocial totals from the June 18 runo election from the Dal- las County Elections Administration. With all 75 county precincts report- ing, Pacheco nished with 2,418 ballots cast in her favor for just under 58% of the vote. Meanwhile, Clemens ended up with 1,754 ballots cast for her for over 42% of the vote. The runo race for RISD’s District 2 seat was required after neither candidate received more than 50% of the vote during the May 7 election. With her win, Pacheco will join recently elected Rachel McGowan as a newcomer on the board.

RUNOFF ELECTION Results for the Richardson ISD District 2 runo election are unocial until canvassed by the board of trustees.

Vanessa Pacheco Sherry Clemens

57.96%

42.04%

0 20 40 60 80 100

SOURCE: DALLAS COUNTY ELECTIONS ADMINISTRATIONCOMMUNITY IMPACT NEWSPAPER

RICHARDSON EDITION • JUNE 2022

COMMUNITY IMPACT NEWSPAPER IS PROUD TO SAY THANK YOU TO OUR SPONSORS HEALTH CARE EDITION 2022

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HEALTH CARE SNAPSHOT

Local health care data and information

COMPILED BY WILLIAM C. WADSACK

2022 STATEWIDE HEALTH CARE RANKINGS OUT OF 244 COUNTIES

COMPARING COUNTY HEALTH These rankings of all counties statewide are updated annually but include data from previous years. The factors listed are not comprehensive.

HEALTH OUTCOMES INCLUDE:

• LENGTH OF LIFE • QUALITY OF LIFE , such as the number of poor mental and physical health days reported

HEALTH OUTCOMES

HEALTH FACTORS INCLUDE:

35 43 83

1 1 1

Length of life Overall

• HEALTHBEHAVIORS , such as smoking, obesity, physical activity, excessive drinking, alcohol-impaired driving deaths, sexually transmitted infections and teen births • CLINICALCARE , including health insurance coverage; number of physicians, dentists and mental health providers; preventable hospital stays; and u vaccinations • SOCIOECONOMICFACTORS , such as educational attainment levels, children in poverty, income inequality and violent crimes • PHYSICAL ENVIRONMENT FACTORS , such as air pollution, drinking water violations, housing problems and long commutes

COLLIN COUNTY DALLAS COUNTY

Quality of life HEALTH FACTORS

31 72

2 1

Overall

Health behaviors

Socioeconomic Physical environment Clinical care

143 164

107

SOURCES: ROBERT WOOD JOHNSON FOUNDATION, UNIVERSITY OF WISCONSIN POPULATION HEALTH INSTITUTE, COUNTYHEALTHRANKINGS.ORG, U.S. BUREAU OF LABOR STATISTICS, TEXAS DEPARTMENT OF STATE HEALTH SERVICESCOMMUNITY IMPACT NEWSPAPER

TRACKING VACCINATIONS

HEALTH CARE EMPLOYMENT TRENDS HEALTH CARE AND SOCIAL ASSISTANCE INDUSTRY EMPLOYMENT

While Dallas County has administered more doses, more of Collin County’s population is fully vaccinated. Data is up to date as of May 14, 2022.

COUNTY VACCINATIONS BY WEEK 200,000

PERCENTAGE OF RESIDENTS AGE 5+ FULLY VACCINATED 699,176 - 72.61%

Peak

3,955,651 1,776,082 Total

4/5/21-4/11/21

Dallas and Collin counties each saw a decrease in health care employment from 2019-21.

150,000

89,577

3/29/21-4/4/21

Sept. 2019 Sept. 2020 Sept. 2021

177,068

1,574,088 - 63.99%

100,000

51,473

2-year change -2.2%

48,126 50,341

50,000

17,670,293 - 77.94%

181,574

2-year change -1.37%

176,194 179,086

2020

2021

2022

State average

FULLY VACCINATED POPULATION AGE BREAKDOWN

FULLY VACCINATED POPULATION DEMOGRAPHIC BREAKDOWN

5-11

12-15

16-49

50-64

65-79

80+

Asian

Black

Hispanic 13.51%

Other

Unknown

White

4.83%

5.95%

51.55%

22.49%

12.19%

2.99%

17.16%

7.27%

20.46%

2.92%

38.69%

5-11

12-15

16-49

50-64

65-79

80+

Asian

Black

Hispanic 35.2%

Other

Unknown

White

3.52%

5.15%

53.18%

22.49%

12.50%

3.16%

7.09%

14.04%

16.34%

2.53%

24.8%

RICHARDSON EDITION • JUNE 2022

PEOPLE Rebecca Farrell

2022 HEALTH CARE EDITION

BY JISHNU NAIR

THE DOCTOR IS ONLINE Telehealth usage increased during the pandemic, but usage was not equitable across all populations in 2021. Percentages below show the percentage of groups utilizing telemedicine.

Program and outreach director, National Alliance on Mental Illness, Central Texas

Rebecca Farrell serves as the program and outreach director for the National Alliance on Mental Illness’ Central Texas aliate. The national nonprot, which has over 600 state organizations and aliates across the United States, works to educate and provide resources on mental health. Farrell said the pandemic laid bare existing deciencies in mental health care. But as mental health came to the forefront in the pandemic, conversations about mental health became more “mainstream”—which she hopes will lead to greater education on mental illnesses. Answers have been edited for length and clarity. WHAT DOES THE STATE OF

TELEHEALTH WAS MOST USED BY

TELEHEALTH USE WAS LEAST USED BY

Those without a high school diploma 38.1%

The 18-24 age group 72.5%

Those making at least $100,000 68.8%

The 65 and older age group 43.5%

Black individuals 53.6% Asian individuals 51.3% Latin individuals 50.7%

Those with private insurance 65.9%

overall, the suicide rates are higher amongst white males who are older as well. … Males will have died by suicide at a higher rate than females; however, females are more likely to … attempt suicide. And we are seeing a rise in suicide attempts by African American females and also from our children who identify as LGBTQ. WHAT ARE SOME BARRIERS TO ACCESSING CARE? So when we look at access to care, we want to look at what’s available … instead of quality. The second aspect we consider is of those providers, how many actually look like individuals who are seeking [care] back home? So we know that [Black, indigenous and people of color] members are less likely to seek help, even if it exists, because they may not have a provider who looks like them. … The other reasons that we have a lack of access to health care is insurance. … If you are underinsured, then you’re really limited in the scope of where you can go and receive [care], or even if you don’t have insurance [you’re] really limited. And how many geographical locations or communities oer free health care or have free health care clinics? And then, if you have Medicaid, you know, certain health care systems have a cap on how many Medicaid patients they will accept, you know, and so even having insurance may hinder your ability to receive care, because the providers may not accept those insurances. HOW HAS THE PERCEPTION OF MENTAL HEALTH CHANGED? If we do try to look at silver linings, our experiences of the pandemic has opened the door more in terms

White individuals 61.9%

MENTAL HEALTH CARE LOOK LIKE TWO YEARS INTO THE PANDEMIC? So the pandemic really has brought to light two primary issues. The rst one is how extensive the gaps in our health care systems are, and then the second—which people might not have been aware of—is how we lack the support and resources for addressing our youth and adolescents’ mental health. … And with that, what we have noticed is that there’s been an increase in the number of ER visits, especially amongst our youth and adolescents. … Since 2017, suicide has become the eighth leading cause of death for our children ages 5-11, and it is the second leading cause of death for our youth ages 10-24 since 2018. … So when we look at our health care providers, … what we have wit- nessed during the pandemic is higher, higher levels of empathy fatigue, … And so we have noticed that people are mass-exiting their places of employment, because they’re expe- riencing so much emotional distress, anxiety and depression. … We see long waitlists, because things have moved to telehealth. … What we also noticed when the pandemic hit was that there was a dramatic change in mental health assistance, and then also we saw an increase in mental health, emer- gency consultations and in-home care as well. WHAT POPULATIONS ARE HIT THE HARDEST BY THE PANDEMIC AS IT RELATES TO MENTAL HEALTH? We know that suicide rates are higher amongst males. And then also,

SOURCE: U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES ASSISTANT SECRETARY OF PLANNING AND EVALUATIONCOMMUNITY IMPACT NEWSPAPER

WHEN THE PANDEMIC HIT, IT REALLY EXPOSED WHAT WE ARE LACKING IN OUR SYSTEM. ” REBECCA FARRELL, PROGRAM AND OUTREACH DIRECTOR, NATIONAL ALLIANCE ON MENTAL ILLNESS, CENTRAL TEXAS

diagnostic criteria, characteristics of very individual lives. So depression may not look the same between two people, because it’s personal. … And then I like to share with people to remember our ABCs, … so being able to identify dierent types of strategies based on the letters of the alphabet. … Establish those routines; main- tain those routines. And then focus on what you can control, and spend time with your friends and family. Route yourself. Give yourself grace. And then I like to say, humor—let’s laugh. I think sometimes we forget to nd humor, to laugh. … … The other thing that they can do is contact … the closest [NAMI] al- iate. … We are a vital resource, and we provide resources and programs, education support and advocacy for free to those who participate, who partake in them. … And, nally, it’s OK to ask for help—to accept that it is OK to ask for help. And then it is OK to not be OK.

of being able to talk about mental health, about normalizing conversa- tions about mental health. … And then also, we’re beginning to talk about how mental health is really connected to our physical health. So being able to say mental health is health. … We are seeing more people wanting to learn about mental health conditions. … They want to have a better understand- ing of what they are experiencing internally, if they’re having mental health conditions. … If a loved one or friend or coworker is experiencing mental health conditions and is act- ing dierently, they want to have a better understanding and knowledge base of what is going on. SPEAKING OF SELFCARE, WHAT ARE SOME OTHER THINGS WE CAN DO IN OUR DAYTODAY LIVES? It’s important for us to understand how stress aects us, share similar

COMMUNITY IMPACT NEWSPAPER • COMMUNITYIMPACT.COM

PEOPLE

BY BAILEY LEWIS 2022 HEALTH CARE EDITION

BY BAILEY LEWIS

Dr. Gary W. Floyd

position. I believe my colleagues realize my involvement in advocacy and know that I will have their backs as they attempt to render the care their patients seek. WHAT ARE YOUR TOP PRIORI TIES IN THIS NEW ROLE? Because of the COVID-19 pandemic and physicians having to learn about the challenges we faced as it pro- gressed, our physicians have experi- enced more public questioning and pushback than perhaps ever before. So, [my] priorities include: Rebuild trust with the public who sometimes felt misled by changes in COVID[-19] recommendations; rebuild trust and communication with our colleagues so we can speak with one voice about the common issues that plague practicing physicians and their patients; ... protect patients’ rights to seek needed care from their physi- cian of choice and protect our rights as their physicians to address those needs using evidence-based practices without threats of investigation or civil or criminal penalties; and keep other entities from getting between patients and their physicians. WHAT ARE YOUR HOPES FOR THE FUTURE OF HEALTH CARE IN TEXAS? I would like to provide aordable, accessible, appropriate health care for all Texans; allow patients to discuss any and all health care needs with their physician of choice without fear of investigation or civil or criminal penalty; have all children’s immunizations up to date; [and provide] fair pay for physicians’ health services for patients insured through Medicare and Medicaid to improve their access to care.

New president to advocate for doctors, patients

Dr. Gary W. Floyd, a Keller pediatrician, became the Texas Medical Associa- tion’s 157th president April 30. Floyd has been involved in the TMA throughout his medical career. He answered questions for Community Impact Newspaper about his career and what his new role means for physicians, including those in Lake Highlands and Lakewood. Answers have been edited for length and clarity.

TALK ABOUT YOUR JOURNEY FROM MEDICAL SCHOOL TO TEXAS MEDICAL ASSOCIATION PRESIDENT. After graduating from University of Texas Medical Branch-Galveston (UTMB), I completed my pediatric residency at Children’s Hospital of Oklahoma. ... After ve years in [a private general pediatric] practice, I was recruited to return to Children’s Hospital of Oklahoma as a faculty member in the department of pedi- atrics, where I served for ve years. ... I was then recruited to Fort Worth to build an emergency department in the new Cook Children’s Medical Center. I served as medical director of emergency services for 15 years, then as medical director of urgent care centers and government aairs for ve years. I was then recruited to be chief medical ocer and executive vice president for medical aairs for Tarrant County Hospital District (John Peter Smith Health Network) where I served for ve years. I then served as executive vice president of medical aairs and government relations for another two years. Since then, I am self-employed. TALK ABOUT YOUR CON NECTION TO THE KELLER COMMUNITY. My wife of 47 years and I have

lived in the Keller community for 33 years; we are members of First Baptist Church Keller, where I serve as a deacon, and we both serve as Bible study teachers. We raised two daughters through the Keller ISD sys- tem. Both are married, and we have three grandsons, ages 13, 6 and 8 months. My professional and practice life has been connected to Tarrant County Medical Society, where I am a past president, as well as through my work at Cook Children’s Medical Center and JPS Health Network. HOW DOES YOUR BACK GROUND HELP IN YOUR ROLE AS ASSOCIATION PRESIDENT? TMA is a membership organization that serves all physicians and the patients they care for. ... My experi- ence helps me better understand the origins of their concerns and frus- trations. I am and will be a staunch supporter of—and advocate for—prac- ticing physicians and for the sanctity of the relationship between patients and physicians, which is what both expect and deserve. WHAT DOES IT MEAN TO YOU TO BE THE ASSOCIATION’S 157TH PRESIDENT? I am tremendously humbled and honored. I believe I am only the third pediatrician who has held this

FAST FACTS The Texas Medical Association is a membership organization for physicians. The association: • was organized by 35 physicians in 1853 • has over 55,000 physician and medical student members • is the nation’s largest state medical society I AM AND WILL BE A STAUNCH SUPPORTER OFAND ADVOCATE FORPRACTICING PHYSICIANS AND FOR THE SANCTITY OF THE RELATIONSHIP BETWEEN PATIENTS AND PHYSICIANS, WHICH IS WHAT BOTH EXPECT AND DESERVE. DR. GARY W. FLOYD, PRESIDENT, TEXAS MEDICAL ASSOCIATION

SOURCE: TEXAS MEDICAL ASSOCIATION COMMUNITY IMPACT NEWSPAPER

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