BUSINESS FEATURE Mr. Handyman
BY SHELBIE HAMILTON
Now in Denton County, company offers full-service residential, commercial repairs M r. Handyman has found success in the home services business through
Parks-Talley said, a process made easier through the franchise model. The business is one of many fran- chises by Neighborly, the world’s largest home services company, according to its website. Following the opening of the rst location in Collin County, Parks-Talley opened a location in Frisco two years later in 2007. The business expanded again in June 2021, when she pur- chased two existing Mr. Handyman franchises in Keller, serving the Keller-Roanoke-Alliance area, and o of Civic Circle in Lewisville, serving
Cindy Parks-Talley (center) emphasizes training as a foundation for her team. (Photos by Shelbie Hamilton/Community Impact)
continued training and sta ng, owner and president Cindy Parks-Talley said— and now, the company has a footprint in Lewisville and Denton County. Parks-Talley opened the franchise in 2005, offering full-service home repairs and maintenance, and found then that staf ing was her biggest challenge. The business, like many others, experienced staf ing issues during the COVID-19 pandemic. However, more than 18 years after
originally opening, the business has the strongest team it has ever had, Parks-Talley said. “We have really, really, really good people here,
the Lewisville-Flower Mound-Denton area. The business o ers a variety of services for repairs, maintenance and minor remodeling to both residential and commercial properties. Mr. Handyman’s top
“THIS AREA IS GROWING SO MUCH ... AND PEOPLE NEED OUR SERVICES.” CINDY PARKS TALLEY, MR. HANDYMAN PRESIDENT
Mr. Handyman o ers full-service residential and commercial property repairs and maintenance.
SERVICES OFFERED
and they want to do a good job; they want to make people happy,” Parks-Talley said. An ideal candidate for a technician role has strong customer service skills and a background in trade skills, she said. Mr. Handyman technicians are bonded and insured as well as background checked and drug tested to ensure customers can trust the person entering their homes, Parks-Talley said. “It’s extremely important that you know who you’re letting into your home,” she said. Mr. Handyman employees receive ample and continued training,
Full service repair and maintenance Minor commercial and residential repair
Small, “to do list” repairs
three most-requested services include com- mon household repairs— ”to-do list” repairs—and maintenance items, including drywall services, small household service items, and hanging and repairing doors—the most requested service, Parks-Talley said. Going forward, Parks-Talley said the company is shifting its focus to increase the business’s commercial base. “The franchise has a lot of growth potential,” Parks-Talley said. “This area is growing so much ... and people need our services.”
Drywall services Hanging and repairing doors
SOURCE: MR. HANDYMAN COMMUNITY IMPACT
Mr. Handyman (Lewisville location) 1075 Civic Circle, Ste. B, Lewisville 972-627-4793 www.mrhandyman.com/ ower-mound- lewisville-denton Hours: Mon.-Fri. by appointment
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