Real estate
BY DACIA GARCIA
BBQ Out tters o ers delivery, installation and service warranty on most products.
COURTESY BBQ OUTFITTERS
BBQ Out tters carries over 40 di erent brands across their products.
Kristin and Layne May eld have owned BBQ Out tters since Nov. 2021.
DACIA GARCIA COMMUNITY IMPACT
DACIA GARCIA COMMUNITY IMPACT
Grill supplies store BBQ Out tters builds community
Despite working in real estate, Layne May eld and his wife Kristin never expected to become busi- ness owners themselves. That was until November 2021 when they purchased BBQ Out tters from its previous owner Bob Carroll and made the move from Dallas to Northwest Austin. Like most Texans, May eld recalls the childhood memories of hard work and delicious food from watching his dad man the grill. “I remember my dad waking me up at like 5 a.m. on Saturdays because it was time to re up the smoker and get the brisket on,” May eld said. “It was just the fun excitement of what’s this going to turn into is what got into my blood early.” What they o er While BBQ Out tters has a focus on building outdoor and backyard kitchens, the store is also full of all the grilling equipment one can imagine—from grills and smokers to patio furniture and more. While some changes have been made, the couple said they still wanted to keep the atmosphere that made people love the store for 24 years before they bought it. “We wanted something we could build o so the BBQ Out tters that people have known is hopefully still what they experience when they come here today,” May eld said. May eld said he and the BBQ Out tters sta take joy in being part of people’s grilling journey. “We love when people come in that don’t know
what they’re doing because our goal is that we’re able to give them that con dence,” May eld said. Staying local To stay connected with the community, the store hosts demo days. Customers can stop by the store for a snack and a tutorial featuring di erent equipment every Saturday. “The goal is anytime you show up on a Saturday, starting at 11 a.m., there’s something with smoke rolling out of it or a re going,” May eld said. “We’re not only giving you great food to try but we’re showing you how [the equipment] works.” Despite people visiting BBQ Out tters for its abundance of outdoor equipment, May eld said the service factor of the store is the true star of the show. “You don’t want people to buy from you because they think everything’s going to go right,” May eld said. “You want people to buy from you in case something doesn’t go right, because they have con- dence that you’re there to help x the problem.” When a customer called in to share that his new smoker wasn’t working, a manager drove 50 miles on a Friday night at 8 p.m. to help x the smoker in time for the customer’s 50th birthday the following day. “To me, it’s that kind of stu that’s like, the team’s bought in,” May eld said. “They’re willing to go the extra mile to help the customer create those memories.”
The store sells various grilling accessories such as wood, pellets, charcoal, cookware and other prep tools.
DACIA GARCIA COMMUNITY IMPACT
BBQ Out tters is open Mon.-Sat., 10 a.m.-6 p.m. and Sun. 11 a.m.-4 p.m.
DACIA GARCIA COMMUNITY IMPACT
BULLICK HOLLOW RD.
4 POINTS DR.
2222
N
6715 RM 620 N., Austin www.bbqout tters.com
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