Business
BY SARAH HERNANDEZ
DeDe Lally opened Pups & Pals Pet Lounge on South First Street in November 2016.
SARAH HERNANDEZ COMMUNITY IMPACT
Pups & Pals Pet Lounge o ers dog day care and boarding services.
COURTESY PUPS & PALS PET LOUNGE
Pups & Pals Pet Lounge o ers dog-inclusive space
In July, Pups & Pals Pet Lounge reopened in its new, bigger facility on the same property as its original location.
When DeDe Lally cut her graduate school journey short, she envisioned opening a place that welcomes both dogs and their families. “There’s a joke that people that work with dogs [do it] because we don’t really like to work with people,” Lally said. “That’s where I was like, ‘Well, I think I could o er this doggy day care experience, but it would be bright and warm and welcoming, and we would focus a lot on the customer experience.’” How it started Lally opened Pups & Pals Pet Lounge in a small yellow house on South First Street in November 2016. Two years later, she opened a second location in Oak Hill.
The features Pups & Pals o ers day care and boarding services. The Oak Hill location sits on over 3 acres of land, which Lally says o ers a ranch experience for dogs while still being within city limits. Lally’s goal has always been to create a wel- coming environment. The sta is learning sign language, she said, and the majority are members of the LGBTQ+ community. “That was the mission,” she said. “To have a transparent, open door policy, bring in any client at any time and really o er them those feelings of security. Knowing that it was a great place to leave their dog from the moment they walked in the door. We want them to feel that.”
SARAH HERNANDEZ COMMUNITY IMPACT
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A 8701 S. First St., Bldg. 3 B 8036 W. Hwy. 290, Austin www.pupsandpalspetlounge.com
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