Gator carries garage door springs that last 70,000 cycles, or around 20 years.
KEEPING YOUR GARAGE DOOR IN SHAPE Gator Garage Door Repair co-owner Chris Henningsen said garage doors generally last 15-20 years.
Schedule tune-ups: Calling a garage door company every one to two years for a professional tune- up can help owners get ahead of any necessary maintenance. Lubricate regularly: A basic form of maintenance homeowners can perform is lubricating their garage door’s moving parts every few months. Mind the door: Homeowners who use their garage as storage space should take care to avoid placing items prone to falling over near the garage door’s path.
BUSINESS FEATURE
Chris and Cheryl Henningsen own Gator Garage Door Repair. (Photos by Carson Ganong/Community Impact Newspaper)
Gator Garage Door Repair Round Rock company o ers customer-oriented service
C hris and Cheryl Henningsen opened their garage door business in 2014, originally as a franchise of national chain Aladdin Garage Doors. In 2019 the Henningsens decided to go into business for themselves as Austin Garage Door Mechanics, and then in early 2022, they rebranded as Gator Garage Door Repair. “We really wanted our name to stick, and we wanted a mascot, and a gator is perfect,” Cheryl said. Based in Round Rock, Gator o ers garage door installation, repair and replacement services for residential and commercial clients in Austin and surrounding cities. BY CARSON GANONG
Chris and Cheryl said every step of Gator’s process is designed with customer support and engagement in mind. For example, when a technician is dispatched for a job, the customer receives a message with a photo and a brief biography of the technician. Gator also emphasizes continued support after a job is complete. Cheryl said getting to any neces- sary follow-up repairs in a timely manner is a top priority. “A lot of people can do what we do, but it’s the service after the sale that really makes or breaks who you are,” Chris said. Chris and Cheryl said the com- pany has seen a growing demand for
its services over the last few years, and moving into a larger facility is a priority for them in the near future. Chris said a larger facility would allow Gator to store more materials, which could help o set supply chain-related challenges. A technician himself, Chris said one of his favorite parts of the job is immediately getting to see the results of his work, whether it be a garage door operating more quietly after a tune-up or a damaged door replaced with a new one. “It’s like instant grati cation, right? People walk back out in the garage [after work is complete], and a lot of the time the rst word out of their mouth is, ‘Wow,’” Chris said.
Gator Garage Door Repair 16800 Radholme Court, Ste. C, Round Rock 737-295-0015
www.gatorgaragedoorrepair.com Hours: Mon.-Sat. 7 a.m.-5 p.m., closed Sun.
RADHOLME CT.
CENTRAL COMMERCE DR.
N
We invite you to experience the comfortable elegance of
our residential assisted living home. The Primrose
3602 Winding Way, Round Rock (512) 551-3502
www.bouquethomes.com
24/7 Quality Care • Social Engagement • Activities
25
ROUND ROCK EDITION • JULY 2022
Powered by FlippingBook