McKinney | February 2023

WHAT IS A DETENTION OFFICER? The detention officer, who works for the sheriff’s department, performs specialized law enforcement work in the care and security of inmates in the county jail.

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WHAT DOES AN OFFICER DO? An officer has the following duties:

Admits prisoners to the county jail and ensures inmates are properly booked and searched Patrols entire jail area to prevent escapes and maintain order Prepares and transports inmates to and from court, visitations or medical appointments

Inspects the cleaning of jail to meet requirements of state and local officials

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Supervises inmate trustees performing various duties, such as serving meals to inmates

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DETENTION OFFICER QUALIFICATIONS A detention officer must meet the following qualifications:

U.S. citizen

High School diploma or GED required

At least 18 years old Possession of a valid driver’s license Must attain certification by the Texas Commission on Law Enforcement as a jailer within one year of employment

SOURCES: COLLIN, DALLAS, DENTON AND TARRANT COUNTIES/COMMUNITY IMPACT

Staffing incentives The local sheriff’s departments have turned to recruiting, incentive pay and other perks to help fill in the staffing holes. “I regularly speak with other sher- iffs and their senior supervisors about recruiting, retention and morale,” Skinner said. “Many counties use various incentives, including com- pensation, recruiting or retention pay, employment and retirement benefits, and training and educational benefits, to improve their situations.” Dallas County has been hosting recruiting fairs to bring people to the job. Brown also regularly visits with commissioners about the issue. In Denton County, the department created temporary positions that were part-time as a way to attract people, such as retirees or people who do not want or need a full-time job, Eads said. Despite staffing shortages, Skinner said he still wants the right people. “These professions take commit- ment and resolve,” he said. “We plan, train and budget for them. We are very selective about who we select, given the enormous responsibility that they are given in keeping our cit- izens and communities safe.”

In 2019, the county’s detention officer turnover rate was 23%, and it has increased, the county’s Human Resources Director Cynthia Jacobson said during an August Collin County Commissioner Court meeting that was part of its budget discussions. That rate increased to 27% in 2020 and up to 37% in 2021. “2021 was a rough year in terms of turnover for the county and law enforcement even more so,” Jacob- son said. That rate decreased to 25.9%, according to December 2022 turnover data, which is the most up-to-date data available. It was lower than the projected 27%. The problem in 2022 was finding people to fill positions, Jacobson said. “We just can’t find them once we have the openings for 2022, so it’s a different set of issues in 2022 than in 2021,” she said. In December, Dallas County had 120 vacancies in detention areas out of 1,481 positions, Dallas County Sheriff Marian Brown said. The issue is county jails are regu- lated by the Texas Commission on Jail Standards, which comes with a required level of staffing per inmate, Brown said. If the staff does not reach that level, employees must work over- time to meet that state requirement. “We have to get creative,” she said.

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MCKINNEY EDITION • FEBRUARY 2023