BUSINESS FEATURE SteamCommander Local business owner nds success through focus on integrity, excellence M ary Jo Johnson, owner of Steam Commander, knows outsourcing specialized cleaning can be
BY MIKAH BOYD
home from a toilet over ow or a bathtub or your kid clogs the sink,” Johnson said. “They don’t know who to call, and we are here 24/7, 365 for water restoration—not just during major freeze events or hurricanes.” Johnson explained that when she is faced with hiring woes that plague the service industry, she nds solace in her faith and is able to nd the strength she needs to carry on. “I tell everybody, ‘When you come to work here, if you cannot be exible, this is not the job for you,’” she said. “So just being able to kind of go with the ebb and ow and adaptation every morning, waking up and saying, ‘All right, God, you go before us.’” The Steam Com-
Steam Commander is locally owned and operated. Employees are thoroughly vetted and certi ed to maintain quality standards. (Mikah Boyd/Community Impact Newspaper) Steam Commander o ers a variety of cleaning services, treating surfaces from carpet to tile. STEAMING SERVICES
nerve-wracking for customers as they bring a stranger with lots of equipment into their home not knowing what the nal result will look like. This is why she said she takes great care to hire trustworthy employees and provide transparent scheduling for her clients. “With us, my guys are all certi ed, background checked, uniformed and trained,” Johnson said. “And the program that we use sends a text to be able for our customers to click on a link to see who’s coming to their door. They know exactly in advance
RESIDENTIAL AND COMMERCIAL CARPET CLEANING A hot water extraction method removes pet dander and other allergens. Carpeted surfaces should be treated every four to six months.
WATER DAMAGE RESTORATION Twenty-four hour emergency services for water damage include water extraction, ooring removal, cleaning with antimicrobial disinfectant, proper ventilation and carpet installation.
COURTESY STEAM COMMANDER
COURTESY STEAM COMMANDER
who is coming to their door. They get a picture of him, and so when they open the door, it’s the same guy in his uniform.” Johnson and her team have
mander team’s ability to adapt and provide quality service was recognized by the Cy-Fair Houston Chamber of Com- merce, which named Steam Commander the Small Business of
“WE ARE HERE 24 7, ... NOT JUST DURING MAJORFREEZE EVENTS
ORHURRICANES.” MARY JO JOHNSON, OWNER OF STEAM COMMANDER
TILE AND GROUT CLEANING Another popular service is the tile and grout cleaning, which can be requested for oors, countertops and shower tiles.
UPHOLSTERY, DRAPES AND RUGS Specialized cleaning services for other high-tra c areas preserve these household items and reduce allergens in the home.
been serving the Cypress community since 2015, when her industry expe- rience shed light on the need for a trustworthy local steam cleaning ser- vice. Since then, Steam Commander has helped people restore their oors after hurricanes and freezes in addition to its regular residential and commercial steam cleaning services. “I think something a lot of people don’t know about or what to do in the event that they nd water in their
the Year for 2021. Johnson said she was overjoyed with the win since her business had been a nalist the past two years. Steam Commander is looking to grow in the coming years, and John- son said she wants to make sure the community is behind the business. “Just continue to support us as we grow and add di erent services or grow di erent parts of the business,” Johnson said.
COURTESY STEAM COMMANDER
COURTESY STEAM COMMANDER
SteamCommander 16311 Dundee Road, Ste. 120, Cypress 832-813-2175 www.steamcommander.com Hours: Mon.-Fri. 8 a.m.-5 p.m., Sat. 9 a.m.-1 p.m., closed Sun.; 24-hour emergency service available
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CY FAIR EDITION • APRIL 2022
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