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1717 Alma Dr. Plano, TX 75075 TwinRiversCollinCreek.com 972-784-1717
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Your Drinking Water is Safe and Meets All Regulatory and Quality Standards Temporary Change in Disinfectant March 3-31
What’s Different? The North Texas Municipal District (NTMWD) first disinfects water using ozone and chlorine as part of the treatment process to eliminate bacteria and viruses. Then, for most of the year, NTMWD also adds chloramine (chlorine + ammonia) as a secondary disinfectant to keep drinking water clean as it travels from the treatment plants through miles of pipes to homes and businesses. Each spring for 28 days, NTMWD temporarily suspends the use of ammonia and uses free chlorine as the secondary disinfectant to maintain water quality year- round. In 2025, that time period is March 3-31. This is a preventive measure to maintain the system and high water quality year-round. Individuals sensitive to chlorine may notice a stronger smell or taste for a few weeks during NTMWD's temporary change in drinking water disinfectant.
DRINKING WATER TIPS .
Refrigerate water in an open pitcher for several hours . Add a slice of citrus or cucumber . Consider installing filters on kitchen faucets Add a crushed 1000 mg Vitamin C tablet to bath water . Consider installing filters on bathroom faucets or shower heads
BATH OR SHOWER TIPS .
Sign up for weekly news updates from the City of Plano at Plano.gov/News For more information and helpful tips, visit NTMWD.com/SafeWater or Plano.gov/Water or call 972-442-5405 (NTMWD)
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PLANO SOUTH EDITION
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