Rate Changes Ahead for City of Plano Water Customers
Effective Tuesday, Oct. 1, 2024, utility rates for the City of Plano's residential water, sewer and solid waste services will increase. Our average resident who uses 10,000 gallons of water, 7,000 gallons of sewer (winter quarter average) and a 95-gallon cart, will see a total increase of approximately $13 on their monthly utility bill. These changes are necessary for Plano to continue our high-quality services at the best value possible despite growing costs. Wholesale water and wastewater treatment, which are over two-thirds of our total water and wastewater expense annually, are increasing. The City also needs to fund over $240 million for our own Capital Improvement Projects. Residential Water Rates Customers are currently charged a minimum rate of $28.89 (1,000 gallons included) and this rate will not change. The 1,001-5,000 gallons tier rate is currently charged less than what the City pays for wholesale water from the North Texas Municipal Water District. The City’s rate strategy includes gradual increases over the next three years so this first billed tier rate will cover the cost of wholesale water. Higher volumetric rates are increasing by 7.5%. Residential Sewer Rates Sewer charges are also increasing by 7.5%. Your sewer bill is calculated based on your winter (December through March) water usage. This is known as your Winter Quarter Average, and resets each year.
Water Rates*
Current Effective Oct. 1
The minimum includes the first 1,000 gallons
$28.89
$28.89
$2.20 $4.70 $9.40 $11.30
1,001 - 5,000 5,001 - 20,000 20,001 - 40,000 40,001 - Above
$0.89 $4.37 $8.73
*Based on the 3/4 and 1-inch meter size. $10.58
Sewer
Current Effective Oct. 1
The minimum includes the first 1,000 gallons Every 1,000 gallons thereafter
$18.67
$20.10
$7.39
$7.95
Solid Waste
Current Effective Oct. 1
95 gallon (standard trash and recycling cart) 68 gallon* (trash only) Extra cart* (95 gallon)
$23.60
$24.60
$16.89 $19.66
$17.61 $20.50
*A one-time $15 fee applies for the delivery of extra carts and carts of a different size. For more residential rate information or specifics on larger meters or commercial properties, visit Plano.gov/WaterBill .
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