Health care
BY COLBY FARR
Health Care Guide
2025
Readers, welcome to your annual CI Health Care Edition! This guide highlights updates from local health care facilities as well as initiatives to support a healthy community. Our cover story details an initiative at Baylor Scott & White- McKinney, which is expanding to meet the area’s growing health care needs. Other stories in this guide shine a light on updates from hospitals throughout the city, as well as a new mental health clinic initiative in partnership with McKinney ISD. Another story explains the impact of the city’s automated external defibrillator network. All of the stories in this edition were written by our team of local journalists, and all of the advertisements are from nearby businesses who support our mission. Happy reading!
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What's inside
See details on projects at Medical City McKinney (Page 23)
Learn about products made by ILS Gummies (Page 26)
Baylor Scott & White in McKinney is expanding—see more (Page 28)
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BSW pilot program aims to connect ER patients with primary care providers
Also of note
The program has been successful since it launched and reflects the hospital’s patient- centric approach, Bowen said. “We have people that may utilize the ER 20- 30 times in a year because they just don’t know where to appropriately go,” he said. In addition to this program, the Baylor Scott & White Health system is putting a lot of resources into its patient app, called MyBSWHealth, as part of its overall strategy, Bowen said. The app is available 24/7 and can direct patients to the appropriate care for their needs, he said. “We’re not going to solve the growth of this area just by building more hospitals and building more beds,” he said. “It’s got to be done very thoughtfully with the patient in the center.”
In an effort to assist frequent visitors at the Baylor Scott & White Medical Center- McKinney’s emergency room, hospital officials launched a pilot program to refer patients to a primary care provider. The program has been in place for about a year and is aimed at helping frequent ER patients “get the right type of care that they need,” medical center President Tim Bowen said. It’s an internal program that patients can be referred to in order to address complex issues that haven’t been addressed for many years, he said. The new program is one way the hospital is trying to help high ER users that don’t have a primary care provider, Bowen said.
Emergency department visits North Texas hospitals saw more than 820,000 visits to the emergency room in 2025.
Emergent: 407,730 Non-emergent:
282,389 Inpatient admission: 131,475
SOURCE: 2022 BAYLOR SCOTT & WHITE COMMUNITY HEALTH NEEDS ASSESSMENT/COMMUNITY IMPACT
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MCKINNEY EDITION
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