Transportation
BY COLBY FARR
DCTA extends $11.35M contract for GoZone rideshare service
The Denton County Transportation Authority’s GoZone on-demand service will continue through 2025 after the board of directors took action Sept. 26. Lewisville is among its service area. The overview Board members approved an $11.35 million con- tract extension with Via, a microtransit provider, to continue operating GoZone through Sept. 30, 2025. It’s the last one-year extension available under the DCTA’s contract with Via, which was awarded in 2021. DCTA officials intend to solicit new contract bids in 2025 for continuing the GoZone service in the next fiscal year, according to a board memo. Breaking down the contract The extension costs about $11.35 million, according to the memo. Operational costs make up most of that figure at an estimated $10.76 million. The contract assumes 250,496 hours of van service
at an estimated cost of about $42.95 per hour. Similar to last year’s extension, the customer service portion of the contract will be split into two six-month periods. Each period will cost $293,550 for a total of $587,100. When officials first split the customer service portion last year, they cited a need to evaluate and make changes to its customer service offerings as needed throughout the year. The contract is already budgeted in the fiscal year 2024-25 budget passed by the board in August. By the numbers DCTA’s cumulative ridership on all modes reached 2.89 million through August, according to data from the meeting agenda. Ridership on the GoZone and University of North Texas shuttle modes make up more than a third of the total ridership.
DCTA ridership
UNT shuttle: 1,410,800
GoZone: 796,882
A-Train: 236,175
Vanpool: 232,3121
Connect bus routes: 194,394
Other services: 25,150
SOURCE: DENTON COUNTY TRANSPORTATION AUTHORITY/COMMUNITY IMPACT
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