Health care
BY GRACIE WARHURST
Georgetown Emergency Medical Services responded to almost 30,000 calls in 2025, a number that has continued to increase year over year. To meet demand, the Georgetown re and EMS departments are planning new facilities and implementing upgraded technology. The city plans to open three re stations in the next 10 years as well as an EMS substation, which will sta ambulances at strategic locations, Sullivan said. The rst of the three planned re stations is Station No. 8, which will be located at Westinghouse Road and FM 1460. Design work is currently underway, with construction starting next year ahead of an expected 2028 opening. EMS plans new facilities, tech
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Georgetown EMS calls received over time
The department is beginning to use tools, such as robotic CPR assistants, video laryngoscopes to help insert breathing tubes, and preprogrammed IV pumps that measure precise medication doses, in order to reduce human error and e ciently respond to emergencies, EMS Captain Nicholas Kopp said. It is also rolling out a ventilator program on some vehicles to mechanically assist breathing, freeing up responder hands for other critical care tasks. Additionally, privacy-compliant arti cial intelligence tools are integrated into EMS’ electronic patient care reports, which allow the responding paramedics to verbally dictate assessments, cutting down on documentation time and getting ambulances back into service faster, Kopp said. Another AI tool the department uses allows responders to take a photo of a patient’s medication or notes and populates the information into their chart.
There was a year-over-year increase of 1,129 call responses in 2025, resulting in an average of 80 responses per day.
29,398
30K
26,695
22,883
28,269
25K
24,644
20K
0
2021 2022 2023 2024 2025
SOURCE: CITY OF GEORGETOWN COMMUNITY IMPACT
While general population increases drive some of the 911 call volume, shifting demographics in an older population are a primary factor behind the increase in medical emergencies, Fire Chief John Sullivan said.
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GEORGETOWN EDITION
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